Privacy Policy

This privacy policy sets out how Hu Organics uses and protects any information that you give Hu Organics when you use this website. Hu Organics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. {{config path="general/store_information/name"}} may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What we collect

When visiting, we collect your IP address and web browser information. When you create a new account at Hu Organics Food Store, we require you to provide your personal information such as: name, address and email address. When you purchase a product from Hu Organics Food Store, you may need to provide us some more additional information such as: address, phone, company in order to deliver the products to you.
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2. What we do with the information we gather

Our main purpose to collect your information is to provide you a secure, smooth, and efficient delivery when you browse our site. We use this information to process and deliver your order, credit card verification purposes, for billing purposes, for providing a more pleasant and personalized shopping experience, and for communicating with you about orders and promotional updates. You can access and edit your personal information at any time by logging into your account and go to My Account on the upper right menu.
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3. Security

We are fully committed to protecting personal information. We keep your information on our secure server (SSL). We guard our access with a secure server encryption 256-SSL. This is enabled when accessing our account and in the checkout process, which helps you to secure your billing information. We don't store any credit card information in on our system. We won't share your personal information with any other third parties. You can always trust that when doing business with Hu Organics Ltd, that we always strive to do our very best to protect our customers.
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4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may use Facebook and Google AdWords Remarketing to create adds across the Internet.
AdWords remarketing will show relevant ads tailored to you based on what parts of the TriggerApp website you have viewed by placing a cookie on your machine. NOTICE THAT THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER  The cookie is used to say "This user visited this page with this product, so show them ads relating to that page product." Google AdWords Remarketing allows us to custom our marketing to better suit your needs and only display ads that are relevant to your interest.
If you do no longer wish to participate in our Google AdWords Remarketing, you can opt out by visiting Google's Ads Preferences Manager

You can also opt out of any third-party vendor's use of cookies by visiting

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We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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5. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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6. Controlling your personal information

You may choose to UNSUBSCRIBE your personal information in the following ways:

  • If you are a registered member and want to unsubscribe to point rewards notifications, just log-in to your account and select Reward Points and click "Unsubscribe" notifications at the bottom of the mail.
  • If you signed up to receive a newsletter while visiting our site, you can modify your subscription if you no longer wish to receive it. To unsubscribe from our newsletter, please follow the unsubscribe instructions within the newsletter or by selecting My account section.

Hu Organics Ltd. will not sell, distribute or lease your personal and or company information to any organizations, individuals or third parties unless we have your permission or are required by Hong Kong S.A.R. law to do so. Hu Organics Ltd. will not use your personal information and/or company data other than providing its stated services. Hu Organics Ltd. cannot be held responsible for the loss or misuse of any personal and/or company data which is accessed by unauthorized persons due to circumstances beyond our reasonable control.

Hu Organics Ltd. is fully compliant with the Hong Kong S.A.R. Data Protection Ordinance.

You can contact us at if you wish to discuss our privacy policy or know more about how we make use of your personal and/or company data.

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7. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


8. Changes to this Privacy Policy

Please note that this Privacy Policy is subject to change from time to time. Hu Organics Ltd reserves the right to modify this Privacy Policy at any time. Regardless, we will post any Privacy Policy changes on this page and if the changes are significant, we will then provide a more prominent notice. If you have any additional questions or concerns in regards of this Privacy Policy, please feel free to contact us.
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